No matter which kind of a company you run, you know it can't survive without good clientele. Your customers are the reason behind your company's survival and growth. Your employees are your greatest asset, but you can only ensure the optimal utilization of their skills if you train them the correct way. It is important that your employees are able to establish healthy relationships with your clients. Soft skills are essential for every employee if you want to have an edge over the other companies in terms of customer interaction. Soft skills consist of everything from communication skills to people skills to emotional intelligence and so much more. These qualities and attributes are highly valuable as because of these the employees are able to deal with the clients easily.